My manager endorsed my coworkers' voice: Understanding observers' positive and negative reactions to managerial endorsement of coworker voice.

IF 9.4 1区心理学 Q1 MANAGEMENT

Journal of Applied Psychology Pub Date : 2024-08-01 Epub Date: 2024-01-25 DOI:10.1037/apl0001180

Emily C Poulton, Szu-Han Joanna Lin, Shereen Fatimah, Cony M Ho, D Lance Ferris, Russell E Johnson

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引用次数: 0

Abstract

Research on managerial voice endorsement has primarily focused on the processes and conditions through which voicers receive their managers' endorsement. We shift this focus away from the voicers, focusing instead on the dual reactions that endorsement generates for observing employees. Drawing from an approach-avoidance framework, we propose that managerial endorsement of coworker voice could be perceived as a positive and negative stimulus for observers, prompting them to approach opportunities and avoid threats, respectively. Results from a preregistered experiment and a multiwave, multisource field study revealed that managerial endorsement of coworker voice was positively related to observers' voice instrumentality, thus prompting them to engage in approach behaviors (i.e., voice). We also found that managerial endorsement of coworker voice was positively related to observers' voice threat, triggering avoidant behaviors (i.e., avoidance-oriented counterproductive work behaviors). Further, we found that the avoidant reactions more pronounced for observers with higher (vs. lower) neuroticism. Overall, our research extends theory by demonstrating the rippling effects that voice endorsement can ignite throughout the workgroup. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

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我的经理认可我同事的声音：了解观察者对经理认可同事声音的积极和消极反应。

有关管理者认可的研究主要集中在发声者获得管理者认可的过程和条件上。我们将研究重点从发声者身上转移开，转而关注认可对被观察员工产生的双重反应。借鉴接近-回避框架，我们提出管理者对同事声音的认可可以被观察者视为一种积极和消极的刺激，分别促使他们接近机会和回避威胁。一项预先登记的实验和一项多波段、多来源的实地研究结果表明，管理者对同事声音的认可与观察者的声音工具性呈正相关，从而促使他们采取接近行为（即声音）。我们还发现，管理者对同事声音的认可与观察者的声音威胁呈正相关，从而引发回避行为（即以回避为导向的适得其反的工作行为）。此外，我们还发现，神经质程度较高（相对于较低）的观察者的回避反应更为明显。总之，我们的研究通过展示声音认可在整个工作组中引发的涟漪效应，扩展了理论。(PsycInfo Database Record (c) 2024 APA，保留所有权利）。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Applied Psychology Multiple-

CiteScore

17.60

自引率

6.10%

发文量

175

期刊介绍： The Journal of Applied Psychology® focuses on publishing original investigations that contribute new knowledge and understanding to fields of applied psychology (excluding clinical and applied experimental or human factors, which are better suited for other APA journals). The journal primarily considers empirical and theoretical investigations that enhance understanding of cognitive, motivational, affective, and behavioral psychological phenomena in work and organizational settings. These phenomena can occur at individual, group, organizational, or cultural levels, and in various work settings such as business, education, training, health, service, government, or military institutions. The journal welcomes submissions from both public and private sector organizations, for-profit or nonprofit. It publishes several types of articles, including: 1.Rigorously conducted empirical investigations that expand conceptual understanding (original investigations or meta-analyses). 2.Theory development articles and integrative conceptual reviews that synthesize literature and generate new theories on psychological phenomena to stimulate novel research. 3.Rigorously conducted qualitative research on phenomena that are challenging to capture with quantitative methods or require inductive theory building.