Strategic design of culture for digital transformation

IF 7.4 2区管理学 Q1 BUSINESS

Long Range Planning Pub Date : 2024-01-12 DOI:10.1016/j.lrp.2024.102415

Aurangzeab Butt , Faisal Imran , Petri Helo , Jussi Kantola

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Abstract

Industrial organizations need to take a cultural leap in order to integrate social systems with rapidly evolving digital technologies. Subsequently, aspiration for digital transformation enabled by organizational culture is ubiquitous; however, guidance in the literature on how to refresh the culture in pursuit of digital transformation strategy is underdeveloped. We conducted a diagnostic multi-case study on the organization culture in three globally renowned industrial organizations undergoing digital transformation strategy implementation. Through thematic analysis of qualitative data, we identified cultural artefacts, values in action, and assumptions that industrial organizations should refresh to enable digital transformation. It was found that forerunner industrial organizations’ approach to culture is strategically proactive and thoughtful. Furthermore, their leaders employed culture as a social control system for digital technology adoption. The research findings are summarized as an exploratory framework for the strategic design of culture for the purpose, governance, ecosystem, and organization of sociotechnical systems.

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数字化转型的文化战略设计

工业组织需要实现文化飞跃，以便将社会系统与快速发展的数字技术相结合。因此，通过组织文化实现数字化转型的愿望无处不在；然而，关于如何在实施数字化转型战略的过程中刷新组织文化的文献指导并不完善。我们对三家正在实施数字化转型战略的全球知名工业组织的组织文化进行了多案例诊断研究。通过对定性数据进行主题分析，我们确定了工业组织为实现数字化转型而应更新的文化人工制品、行动中的价值观和假设。我们发现，先行工业组织对文化的态度在战略上是积极主动和深思熟虑的。此外，这些组织的领导者还将文化作为采用数字技术的社会控制系统。研究结果被总结为一个探索性框架，用于对社会技术系统的目的、治理、生态系统和组织进行文化战略设计。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Long Range Planning Multiple-

CiteScore

13.00

自引率

7.10%

发文量

期刊介绍： Long Range Planning (LRP) is an internationally renowned journal specializing in the field of strategic management. Since its establishment in 1968, the journal has consistently published original research, garnering a strong reputation among academics. LRP actively encourages the submission of articles that involve empirical research and theoretical perspectives, including studies that provide critical assessments and analysis of the current state of knowledge in crucial strategic areas. The primary user base of LRP primarily comprises individuals from academic backgrounds, with the journal playing a dual role within this community. Firstly, it serves as a platform for the dissemination of research findings among academic researchers. Secondly, it serves as a channel for the transmission of ideas that can be effectively utilized in educational settings. The articles published in LRP cater to a diverse audience, including practicing managers and students in professional programs. While some articles may focus on practical applications, others may primarily target academic researchers. LRP adopts an inclusive approach to empirical research, accepting studies that draw on various methodologies such as primary survey data, archival data, case studies, and recognized approaches to data collection.

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