Adoption intention of e-government application for public health risk communication: Risk information, social media competence and trust in the government.

IF 1.6 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH
Journal of Public Health Research Pub Date : 2024-01-08 eCollection Date: 2024-01-01 DOI:10.1177/22799036231217804
Soo-Cheng Chuah, Afiza Azura Mohamad Arshad, Azitadoly Mohd Arifin
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引用次数: 0

Abstract

Backgrounds: Effective risk communication depends on the government's ability to deploy the latest communication technologies to promptly educate its citizens of new hazards and assist them in making informed decisions. This study investigates the influence of risk information seeking, social media competency and trust in the government on the intention to adopt e-government apps for communicating public health risks.

Design and methods: To achieve the study's objective, a convenience sample of 149 Malaysian residents residing in Shah Alam was obtained via a structured questionnaire and subsequently analyzed using the Partial Least Squares-Structural Equation Method. The validity and reliability of the study were evaluated through the outer loadings, Average Variance Extracted (AVE), and Composite Reliability (CR). The influence of underlying factors on the outcome was evaluated by examining path coefficients, standard errors, and t-values.

Results: The measurement model suggested to use three items to measure the risk information seeking and five to measure trust in the government information and social competence. Loadings ranged from 0.681 to 0.972. The three factors explained the 43.2% of the outcome variability, and all had a positive effect on the intention to adopt information from the e-government application with coefficients estimates ranging from 0.133 to 0.541. The model showed an adequate predictive relevance with Q2 = 0.381.

Conclusion: Public health risk communication via e-government applications rely on the active and accountable engagement of the citizens. To stimulate higher acceptance and utilization of government digital services for sustainable health risk communication and management, the government must raise the public's level of digital literacy and proficiency. By offering training programs and demonstrations, the government may also need to think about making investments in education about digital and technological skill levels.

采用电子政务应用进行公共卫生风险交流的意向:风险信息、社交媒体能力和对政府的信任。
背景:有效的风险交流取决于政府是否有能力利用最新的交流技术及时向公民宣传新的危害,并帮助他们做出明智的决定。本研究调查了风险信息寻求、社交媒体能力和对政府的信任对采用电子政务应用程序传播公共卫生风险的意向的影响:为实现研究目标,研究人员通过结构化问卷对居住在莎阿南的 149 名马来西亚居民进行了抽样调查,随后使用偏最小二乘法-结构方程法对样本进行了分析。研究的有效性和可靠性通过外载荷、平均方差提取(AVE)和综合可靠性(CR)进行评估。通过检验路径系数、标准误差和 t 值,评估了基本因素对结果的影响:测量模型建议使用三个项目来测量风险信息寻求,五个项目来测量对政府信息和社会能力的信任。载荷从 0.681 到 0.972 不等。这三个因子解释了 43.2% 的结果变异,并且都对采用电子政务应用信息的意向产生了积极影响,系数估计值介于 0.133 到 0.541 之间。该模型显示出足够的预测相关性,Q2 = 0.381:通过电子政务应用进行公共卫生风险交流有赖于公民积极、负责任的参与。为了提高公众对政府数字服务的接受度和利用率,促进可持续的健康风险交流和管理,政府必须提高公众的数字素养和熟练程度。通过提供培训计划和示范,政府可能还需要考虑在数字和技术技能水平教育方面进行投资。
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来源期刊
Journal of Public Health Research
Journal of Public Health Research PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-
CiteScore
3.70
自引率
4.30%
发文量
116
审稿时长
10 weeks
期刊介绍: The Journal of Public Health Research (JPHR) is an online Open Access, peer-reviewed journal in the field of public health science. The aim of the journal is to stimulate debate and dissemination of knowledge in the public health field in order to improve efficacy, effectiveness and efficiency of public health interventions to improve health outcomes of populations. This aim can only be achieved by adopting a global and multidisciplinary approach. The Journal of Public Health Research publishes contributions from both the “traditional'' disciplines of public health, including hygiene, epidemiology, health education, environmental health, occupational health, health policy, hospital management, health economics, law and ethics as well as from the area of new health care fields including social science, communication science, eHealth and mHealth philosophy, health technology assessment, genetics research implications, population-mental health, gender and disparity issues, global and migration-related themes. In support of this approach, JPHR strongly encourages the use of real multidisciplinary approaches and analyses in the manuscripts submitted to the journal. In addition to Original research, Systematic Review, Meta-analysis, Meta-synthesis and Perspectives and Debate articles, JPHR publishes newsworthy Brief Reports, Letters and Study Protocols related to public health and public health management activities.
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