FOSTERING NURSES' ORGANISATIONAL CITIZENSHIP BEHAVIOUR THROUGH CONTEXTUAL FACTORS

Abstract

Individual desire to be proactive can be aided by voluntary extra-role behaviour in organisations, such as organisational citizenship behaviour (OCB). Employees' OCB has been found to be favourably influenced by contextual factors, such as organisational justice and ethical climate. OCB has also been proven to predict employee effectiveness. The goal of this research is to identify any relationship between nurses’ OCB and their organisational justice and ethical climate. The respondents were approached using the Medical Research Ethics Committee procedure, which was registered under the National Malaysia Research Registration. Cross-sectional research was carried out in the state of Selangor, with five hospitals volunteering to participate. Nurses may see that their responsibilities, justice, and ethics could result in OCB participation. The findings have practical implications for human resource managers and practitioners; they may benefit nurses' abilities as well as the productivity of hospitals by developing targeted individual behaviours, which can lead to the effectiveness and proactive operation of the organisation.