The Mediating Role of Organizational Information Communication Technology (ICT) Support in ICT demand and E- leadership: Nursing staff Perspectives

Abstract

Leadership practices must evolve to adapt to new remote or virtual conditions in order to ensure effective leadership and sustainable performance. Aim: To assess the mediating role of organizational information communication technology (ICT) support in ICT demand and e-leadership from the nursing staff perspectives. Research Design: A descriptive-correlational research design. Setting: The study was conducted within selected units at Damietta General Hospital. Sample: A convenient sample of 100 nursing staff from various departments. Tools: Barriers for using e-leadership questionnaire, ICT Demands Scale and organizational ICT support scale. Results: The nursing staff perspectives on barriers to using e-leadership were prevalent in 75.95% of situations, with a mean score (83.54±23.75). The most common barrier identified was related to e-social skills factors 77.53%, with a mean score of (11.63±3.24). While the e-technological factors were the least commonly perceived barriers to e-leadership from the nursing staff’s perspective (73.40%), with a mean score of (11.01±3.60). A positive statistically significant correlation was found between total ICT demands factors and e-leadership barriers, and total barriers' score, except for Communication and team barriers. A negative correlation was found between total ICT support factors and e-leadership barriers, and total barriers' score, with no statistical significance. The total ICT support has a highly statistically significant positive effect on ICT demand (B=0.158, p=0.000). Furthermore, the total ICT support has a highly statistically significant negative effect on total e-leadership barriers (B= -0.137, p=0.000). Conclusion: The research findings accept all three hypotheses. The study concludes that there is a direct association between ICT demands and e-leadership barriers, that organizational ICT support positively predicts ICT demands, and that organizational ICT support negatively predicts e-leadership barriers, as perceived by nursing staff. These results highlight the importance of organizational support and ICT resources in mitigating e-leadership barriers in healthcare settings. Recommendations : Fostering a culture of collaboration, communication, and support among nursing staff and leadership. Enhance technological training and provide necessary resources to ensure proficient use of technology, reducing technological barriers.