A simple plan? Reflections on how a library service secured investment for a new library management system

Q2 Economics, Econometrics and Finance
Ray Harper
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Abstract

The purpose of this article is to report and reflect on how a UK academic library secured investment for a new library management system. This is written from the perspective of the former Head of Service. This is a professional article which describes the organisational context and the stages of the initiative, including planning and implementation. The article sets the organisational context of the Library Service, which was formed out of the merger of 5 libraries. The author highlights issues which staff identified with the library management system (LMS) and the initial information gathering exercise to assess alternatives. The article describes an initial failed bid for investment and stages of hiatus due to unexpected events like COVID-19. The article describes how the Library developed a wider vision, and lobbied for wider support for digital changes through a cross-organisational group. The article describes the second bid for investment, and key features of this which made it successful. The author offers reflections on the failure and success of the project, and lessons from the experience. The article highlights that contextual evidence is vital to secure investment in library initiatives. It indicates that a story-telling approach to writing a business case can be powerful, in addition to market and sector data. It highlights the attributes and skills which library leaders might need in order to drive forward major strategic change. The author highlights some considerations for future policy and research, particularly around how library leaders can be equipped with skills.
简单的计划?关于图书馆服务如何确保新图书馆管理系统投资的思考
本文旨在报告和反思英国一家学术图书馆如何为新的图书馆管理系统争取投资。本文从前任服务主管的角度撰写。这是一篇专业文章,描述了组织背景和倡议的各个阶段,包括规划和实施。文章介绍了由 5 家图书馆合并而成的图书馆服务处的组织背景。作者重点介绍了工作人员发现的图书馆管理系统(LMS)存在的问题,以及为评估替代方案而进行的初步信息收集工作。文章描述了最初的投资竞标失败,以及由于 COVID-19 等突发事件造成的阶段性停顿。文章介绍了图书馆如何制定更广泛的愿景,并通过一个跨组织小组游说更多的人支持数字化变革。文章介绍了第二次投资竞标,以及竞标成功的关键因素。作者对项目的失败和成功进行了反思,并从中汲取了经验教训。文章强调,背景证据对于确保图书馆项目的投资至关重要。文章指出,除了市场和行业数据外,以讲故事的方式撰写商业案例也很有说服力。文章强调了图书馆领导者为推动重大战略变革而可能需要的素质和技能。作者强调了未来政策和研究的一些考虑因素,特别是围绕图书馆领导者如何掌握技能。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Business Information Review
Business Information Review Economics, Econometrics and Finance-Economics, Econometrics and Finance (miscellaneous)
CiteScore
2.50
自引率
0.00%
发文量
22
期刊介绍: Business Information Review (BIR) is concerned with information and knowledge management within organisations. To be successful organisations need to gain maximum value from exploiting relevant information and knowledge. BIR deals with information strategies and operational good practice across the range of activities required to deliver this information dividend. The journal aims to highlight developments in the economic, social and technological landscapes that will impact the way organisations operate. BIR also provides insights into the factors that contribute to individual professional success.
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