Enhancing smart tourism and smart city development: evidence from Taoyuan smart aviation city in Taiwan

IF 3 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Tourism Cities Pub Date : 2023-11-29 DOI:10.1108/ijtc-05-2023-0088

K. Chang, Chun-Der Chen, Edward C. S. Ku

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引用次数: 0

Abstract

Purpose This study aims to investigate tourists’ impressions of the smart destinations model from the socio-technical systems and the technology–organization–environment (TOE) perspectives. Specifically, it aims to explore how information source credibility and cloud infrastructure influence tourists’ use of intelligent technology. Design/methodology/approach This measurement development is based on prior literature; after being evaluated for face and content validity, the authors used random sampling to collect data and conducted a field survey of tourists through Taoyuan Airport and using the airport MRT between December 2022 and March 2023. After confirming that tourists knew the destination information and had experience using travel-related mobile applications to plan their itinerary, the authors further invited tourists to participate in the survey, and 512 valid questionnaires were analyzed by the structural equation modeling approach. Findings The finding pointed out that source credibility and intelligent technology were innovative technologies that benefitted tourists, as were mobile travel planning apps, which created a relational context based on interests and activities from the socio-technical and TOE perspectives. Originality/value Technological innovation is closely related to the development of smart cities; tourists who used travel itineraries successfully understood travel-related actions and significantly had more positive affective images of the city.

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加强智慧旅游和智慧城市发展：台湾桃园智慧航空城的证据

目的本研究旨在从社会-技术系统和技术-组织-环境（TOE）的角度调查游客对智能目的地模式的印象。具体而言，本研究旨在探讨信息源可信度和云基础设施如何影响游客对智能技术的使用。设计/方法/途径本次测量开发基于先前的文献；在经过面效度和内容效度评估后，作者采用随机抽样的方法收集数据，并在 2022 年 12 月至 2023 年 3 月期间对通过桃园机场和使用机场捷运的游客进行了实地调查。在确认游客了解目的地信息并有使用旅游相关移动应用程序规划行程的经验后，作者进一步邀请游客参与调查，并通过结构方程建模方法对 512 份有效问卷进行了分析。研究结果研究结果表明，来源可信度和智能技术是使游客受益的创新技术，移动旅游规划应用程序也是如此，它们从社会技术和 TOE 的角度创造了基于兴趣和活动的关系情境。原创性/价值技术创新与智慧城市的发展密切相关；使用旅行路线的游客成功地理解了与旅行相关的行动，并显著地对城市产生了更积极的情感印象。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Tourism Cities HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

5.90

自引率

11.50%

发文量

期刊介绍： A peer-reviewed journal, the International Journal of Tourism Cities provides an international forum for the critical study of urban tourism and tourism cities. The journal aims to be inter-disciplinary in its appreciation of tourism cities and tourism in urban areas, and welcomes original, theoretically-informed articles from those involved in the planning, management or marketing of tourism in city destination or places adjoining urban areas. Urban tourism and travel cover many disciplines and impinge on numerous aspects of daily life within cities. Moreover, they play a key role in domestic and international tourism in most countries, and cities often function as key travel gateways and tourism destinations. The International Journal of Tourism Cities contents include primary research articles, expert discussions on current urban tourism issues, and tourism city case studies. Articles are selected that are relevant to both academics and practitioners. The journal particularly encourages contributions on contemporary topics and issues in urban tourism including smart cities and tourism, environmental impact and sustainable tourism development in cities, citizen and stakeholder involvement in tourism, city destination governance, and the development of policies and standards for city tourism development. The International Journal of Tourism Cities has four distinct purposes: To encourage greater research and scholarship related to tourism in urban settings. To stimulate more interdisciplinary research on tourism in cities, particularly the integration of tourism and urban studies theories and principles. To generate more research studies on tourism at the edge of cities, where urban and rural areas converge. To create more literature on best practices in city tourism worldwide through in-depth analyses and the production of exemplary case studies.