Business KPIs Based on Compliance Risk Estimation

IF 3.1 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM
Olegs Cernisevs, Yelena Popova, Dmitrijs Cernisevs
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引用次数: 0

Abstract

The issue of KPI selection is urgent for sustainable business organization including the financial sector. There are numerous studies devoted to KPIs; however, the European Central Bank (European Central Bank, 2023) insists on the necessity of revising the methodology to improve it and make it based on risk and behavior aspects. This research is an attempt to meet the new vision of the ECB. The authors develop a new approach to the selected KPIs of financial institutions on the basis of risk indicators. The PLS-SEM method was used to construct and test the model, representing the company's compliance function and considering various risk categories. The significant relationship between compliance procedures and risk factors was confirmed by the constructed model. The study results not only meet the ECB's new approach but also contribute to the scientific area of choosing sustainable indicators for sustainable business. Empirical analyses from the study decisively highlighted a pronounced correlation between strict compliance with the established rules and proficient risk management practices. In tandem with the ECB's guiding principles, the conclusions derived from this research not only complement the existing body of knowledge but also offer a novel perspective on the essence of the KPI selection. Conclusively, this research confirms the significance of risk-aware KPIs in guiding financial entities toward a trajectory of sustained excellence and growth.
基于合规风险估算的业务关键绩效指标
对于包括金融业在内的可持续商业组织而言,关键绩效指标的选择问题迫在眉睫。关于关键绩效指标的研究不胜枚举,但欧洲中央银行(European Central Bank,2023 年)坚持认为,有必要对方法论进行修订,使其更加完善,并以风险和行为方面为基础。本研究正是为实现欧洲中央银行的新愿景而进行的一次尝试。作者在风险指标的基础上为选定的金融机构关键绩效指标开发了一种新方法。使用 PLS-SEM 方法构建和测试模型,代表公司的合规职能并考虑各种风险类别。构建的模型证实了合规程序与风险因素之间的重要关系。研究结果不仅符合欧洲央行的新方法,而且有助于为可持续业务选择可持续指标的科学领域。研究中的实证分析果断地强调了严格遵守既定规则与熟练的风险管理实践之间的显著相关性。根据欧洲央行的指导原则,本研究得出的结论不仅补充了现有的知识体系,还为关键绩效指标选择的本质提供了新的视角。总之,本研究证实了风险意识关键绩效指标在引导金融实体走向持续卓越和增长方面的重要意义。
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来源期刊
Journal of Tourism and Services
Journal of Tourism and Services HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
7.80
自引率
16.70%
发文量
14
期刊介绍: Journal of Tourism and Services, established in September 2010, is the international reviewed scientific research journal published by the Center for International Scientific Research of VŠO and VŠPP in cooperation with the following partners. The journal publishes high-quality scientific papers and essays with a focus on tourism and service industry development. Together with the scientific part and in order to promote the exchange of current and innovative ideas and stimulating debate, the Journal also includes Reviews of Existing Work or Short Essays, Research Notes, and Research and Industry sections to address important topics and advance theoretical knowledge or thinking about key areas of tourism and services and to allow researchers to present initial findings and reflections or problems concerning fieldwork and research in general.
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