FACTORS INFLUENCING STUDENT SATISFACTION WITH QUALITY OF TRAINING AT UNIVERSITIES IN MEKONG DETAL REGION

Abstract

The aim of this study is to analyze factors influencing student satisfaction with quality of training at Universities in Mekong Detal region. The research data is based on survey opinions from 300 graduated students. Reliability of the measurement scale was assessed using Cronbach's Alpha coefficient, and exploratory factor analysis (EFA) and multiple linear regression were employed to analyze the data. Analysis results indicate that students are generally satisfied with quality of training at these Universities. Additionally, the model results reveal that several factors significantly affect student satisfaction with quality of training, including facilities and equipment, school reputation, Instructors quality, extracurricular activities, and training programs. Among these factors, infrastructure and facilities strongly influence student satisfaction with the quality of education at universities in Mekong Delta region.