Ecosystem Well-Being and Resilience: Lessons from Crisis Management in Service Organizations

IF 2 4区管理学 Q3 BUSINESS

Journal of Business-To-Business Marketing Pub Date : 2023-12-12 DOI:10.1080/1051712x.2023.2289875

Elissar Toufaily, Tatiana Zalan

引用次数: 0

Abstract

In this paper, we investigate the strategies and approaches adopted by service organizations to navigate a humanitarian crisis and the lessons learnt from the crisis to face a future one. Understan...

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生态系统的福祉与复原力：服务组织危机管理的经验教训

在本文中，我们研究了服务组织为应对人道主义危机而采取的策略和方法，以及从危机中吸取的经验教训，以应对未来的危机。在此基础上...

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来源期刊

Journal of Business-To-Business Marketing BUSINESS-

CiteScore

2.20

自引率

35.70%

发文量

期刊介绍： The Journal of Business-to-Business Marketing® encourages diversity in approaches to business marketing theory development, research methods, and managerial problem solving. An editorial board comprised of outstanding, internationally recognized scholars and practitioners ensures that the journal maintains impeccable standards of relevance and rigorous scholarship. The Journal of Business-to-Business Marketing features: •basic and applied research that reflects current business marketing theory, methodology, and practice •articles from leading researchers covering topics of mutual interest for the business and academic communities