The Double-Edged Sword of Job-Relevant News Consumption: a Within-Person Examination of the Costs and Benefits for Employees

IF 3.7 2区心理学 Q2 BUSINESS

Journal of Business and Psychology Pub Date : 2023-11-27 DOI:10.1007/s10869-023-09924-5

Teng Iat Loi, Leah D. Sheppard, Kristine M. Kuhn

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Abstract

Research has neglected to consider the news as a source of work-related information that might impact employee experiences and outcomes. In an initial pilot study with a diverse cross-section of employees, we confirm that deriving work-related insights from the news, either intentionally or serendipitously, is a common occurrence. Next, drawing from conservation of resources theory, we developed a model to examine both the beneficial and detrimental consequences associated with job-relevant news consumption. We conducted a 10-day experience sampling study which showed that job-relevant news consumption increases information overload but also produces perceived learning. Information overload, perceived learning, and emotional exhaustion serially mediate the relationship between consumption of job-relevant news and employee withdrawal behavior. Furthermore, perceived learning buffers the indirect relationship between news consumption and work withdrawal via information overload and emotional exhaustion. We discuss the theoretical and practical implications of our research.

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工作相关新闻消费的双刃剑:对员工成本与收益的亲身审视

研究忽略了将新闻视为可能影响员工体验和结果的工作信息来源。在一项针对不同员工的初步试点研究中，我们证实，从新闻中获得与工作相关的见解，无论是有意还是无意，都是一种常见现象。接下来，根据资源保护理论，我们开发了一个模型来检验与工作相关的新闻消费的有益和有害后果。我们进行了为期10天的经验抽样研究，结果表明，与工作相关的新闻消费增加了信息过载，但也产生了感知学习。信息过载、感知学习和情绪耗竭依次介导工作相关新闻消费与员工退缩行为之间的关系。此外，感知学习通过信息过载和情绪耗竭缓冲了新闻消费与工作退缩之间的间接关系。我们讨论了我们研究的理论和实践意义。

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来源期刊

Journal of Business and Psychology Multiple-

CiteScore

8.80

自引率

4.20%

发文量

期刊介绍： The Journal of Business and Psychology (JBP) is an international outlet publishing high quality research designed to advance organizational science and practice. Since its inception in 1986, the journal has published impactful scholarship in Industrial/Organizational Psychology, Organizational Behavior, Human Resources Management, Work Psychology, Occupational Psychology, and Vocational Psychology. Typical subject matters include Team processes and effectiveness Customer service and satisfaction Employee recruitment, selection, and promotion Employee engagement and withdrawal Organizational culture and climate Training, development and coaching Mentoring and socialization Performance management, appraisal and feedback Workplace diversity Leadership Workplace health, stress, and safety Employee attitudes and satisfaction Careers and retirement Organizational communication Technology and work Employee motivation and job design Organizational change and development Employee citizenship and deviance Organizational effectiveness Work-nonwork/work-family Rigorous quantitative, qualitative, field-based, and lab-based empirical studies are welcome. Interdisciplinary scholarship is valued and encouraged. Submitted manuscripts should be well-grounded conceptually and make meaningful contributions to scientific understandingsand/or the advancement of science-based practice. The Journal of Business and Psychology is - A high quality/impactful outlet for organizational science research - A journal dedicated to bridging the science/practice divide - A journal striving to create interdisciplinary connections For details on submitting manuscripts, please read the author guidelines found in the far right menu.