The Use of Humor in Employee-to-Employee Workplace Communication: A Systematic Review With Thematic Synthesis

IF 3.1 3区 经济学 Q2 BUSINESS
Stephen Taylor, Jane Simpson, Claire Hardy
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引用次数: 0

Abstract

The aim of this systematic review was to develop a thematic synthesis of existing qualitative studies to explore the use of humor in employee-to-employee workplace communication and provide a greater understanding of this area of research through the experiences of employees. A number of databases were searched using key terms and papers were selected using pre-specified criteria. The thematic synthesis approach of Thomas and Harden was used to review the final 23 papers. The findings from the thematic synthesis resulted in four temporal themes that described how humor was utilized during an employee’s organizational transition: (1) initiation into organizational humor, (2) joining a “tribe”—in-groups and out-groups, (3) exerting influence—humor as power, and (4) using the safety valve—humor to relieve tension. The temporal themes described in this study crossed organizational and cultural divides, where humor formed an essential part of work-based dialog.

幽默在员工与员工职场沟通中的运用:基于主题综合的系统回顾
本系统综述的目的是对现有的定性研究进行专题综合,以探索幽默在员工与员工之间的工作场所沟通中的使用,并通过员工的经验对这一研究领域提供更好的理解。使用关键术语搜索了一些数据库,并使用预先指定的标准选择了论文。采用Thomas和Harden的主题综合方法对最后的23篇论文进行了综述。主题综合的结果产生了四个时间主题,描述了员工在组织过渡期间如何使用幽默:(1)进入组织幽默,(2)加入“部落”-群体内和群体外,(3)发挥影响力-幽默作为力量,(4)使用安全阀-幽默缓解紧张。本研究中描述的时间主题跨越了组织和文化的鸿沟,幽默是基于工作的对话的重要组成部分。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
7.70
自引率
14.30%
发文量
28
期刊介绍: The International Journal of Business Communication (IJBC) publishes manuscripts that contribute to knowledge and theory of business communication as a distinct, multifaceted field approached through the administrative disciplines, the liberal arts, and the social sciences. Accordingly, IJBC seeks manuscripts that address all areas of business communication including but not limited to business composition/technical writing, information systems, international business communication, management communication, and organizational and corporate communication. In addition, IJBC welcomes submissions concerning the role of written, verbal, nonverbal and electronic communication in the creation, maintenance, and performance of profit and not for profit business.
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