What do you think of when you hear the word ‘feedback’? A reflective thematic analysis study of interviews

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY

Accounts of Chemical Research Pub Date : 2023-11-16 DOI:10.1111/tct.13696

Reem Alansari, Pei-Wen Lim, Subha Ramani, Janice C. Palaganas

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引用次数: 0

Abstract

Purpose

Although most teaching around feedback focuses on the delivery, one must consider that the word ‘feedback’ is not a neutral word. It inflicts a range of emotions that, when used, may influence the effectiveness of the feedback process. A more profound understanding of health professions educators' perceptions regarding the word ‘feedback’ can help explain discrepancies between the provision, reception and acceptance of feedback.

Methods

This is a qualitative inductive, reflective thematic analysis study. The authors interviewed 22 health professions educators participating in an online workshop to develop their feedback giving skills on their initial perspectives of the word ‘feedback’.

Results

We found four major themes: (1) Can I tell you a little story about my feedback experience? (2) It is probably going to be negative. (3) There is always something to learn if you are willing to hear the message. (4) It is like getting a report card. From the data, we suggest one key antecedent and two practical approaches one could take when giving feedback.

Conclusion

In this article, the authors highlight barriers during the feedback process due to the mere perception of the nature of feedback and the connotations associated with the term itself and suggest approaches that can refocus conversations towards a shared meaning and purpose of improvement, despite the preconceptions of the word ‘feedback’.

查看原文本刊更多论文

当你听到“反馈”这个词时，你会想到什么?访谈的反思性专题分析研究。

目的:虽然大多数关于反馈的教学都关注于交付，但我们必须考虑到“反馈”这个词并不是一个中性的词。它会造成一系列的情绪，当使用时，可能会影响反馈过程的有效性。更深刻地了解卫生专业教育工作者对“反馈”一词的看法，有助于解释反馈的提供、接受和接受之间的差异。方法:定性归纳、反思性专题分析研究。这组作者采访了22名参加在线研讨会的卫生专业教育工作者，以发展他们对“反馈”一词的初步看法的反馈技能。结果:我们发现了四个主要主题:(1)我能告诉你一个关于我的反馈经历的小故事吗?它很可能是负的。(3)如果你愿意倾听，总有东西要学。这就像拿成绩单一样。从这些数据中，我们提出了一个关键的先决条件和两个在给予反馈时可以采取的实用方法。结论:在这篇文章中，作者强调了反馈过程中的障碍，因为仅仅是对反馈本质的感知以及与该术语本身相关的内涵，并提出了一些方法，可以将对话重新聚焦于共同的意义和改进的目的，尽管人们对“反馈”这个词有先入为主的观念。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.