Patient satisfaction with nursing care and the role of nurses in the management of arterial hypertension

Abstract

HTA is estimated to be the cause of about 7.1 million deaths per year worldwide, as well as the cause of about 64.3 million disabled for life-years. Purpose. Identification of best practices for improving the quality of nursing care in patients with high blood pressure. Comparison and analysis of patient satisfaction with nursing services. The use of a standard questionnaire among SR nurses in Peja, focused on the Department of Internal Medicine, and in the coronary unit in the role of nurses in the management of patients with hypertension; as well as their ability to educate these patients. For the realization of this paper, the partial research method was also used, which is carried out through questionnaires prepared and divided into descriptive and retrospective phases from the statistics obtained from the protocols of the Regional Hospital of Peja. Excel and SPSS programs. Results. Total of 50 nurses from the regional hospital of Peja participated in the research Specialist ambulances and 200 patients. From the analysis of the hypotheses, we came to the conclusion that the management of nursing care and the perception of nurses regarding the information and education of patients have a positive influence on the management of nursing care of patients with HTA, this is proven through the correlation (rho=0.625**, value and p=0.000). The results hypothesis show that good nursing care practices as guidance through brochures, determination of appropriate therapy and hospital support have positive impact on patient satisfaction and Hypertension disease management arterial with correlation (rho=0.767**, p value=0.000). Discussion. Well as in our country and in other countries, there is a lack of studies on the specific preparation of nurses and regulatory protection of NCD. Conclusion. Education programs improve care, reduce re-hospitalization and increase quality of life and functional status of patients, as well as decrease mortality from HTA.