The Impact of Emotional Intelligence on Work-Life Balance and Job Performance Among Malaysian Employees

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Vikneswari Nair, Suguna Sinniah, Zafir Khan Mohamed Makhbul, Mohd Fairuz Md. Salleh, Mara Ridhuan Che Abdul Rahman
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Abstract

Objective: In today's workplaces, emotional intelligence, and work-life balance have gained prominence for their substantial impact on job performance, leading to increased productivity and successful careers. This study explores the relationship between these factors among Malaysian employees. It also investigates the roles of job satisfaction and job involvement. Method: We surveyed 150 employees from diverse Malaysian organizations and used Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze the data. Result and conclusion: Our findings reveal that emotional intelligence, job involvement, job satisfaction, and work-life balance positively influence job performance. Emotional intelligence and work-life balance significantly affect job satisfaction. However, the connection between work-life balance and job performance is not statistically significant. Additionally, job satisfaction does not mediate the relationship between job involvement and job performance. Research implications: This study emphasizes the importance of prioritizing employee engagement and well-being, offering organizations benefits such as improved productivity, enhanced performance, increased loyalty, reduced turnover, cost savings, and greater employee satisfaction. Originality/value: Investing in employee well-being is a path to both individual and organizational resilience, success, and prosperity.
马来西亚员工情绪智力对工作与生活平衡及工作绩效的影响
目的:在当今的工作场所,情商和工作与生活的平衡对工作表现的重大影响已经得到了重视,从而提高了工作效率和成功的职业生涯。本研究探讨了这些因素在马来西亚员工中的关系。研究了工作满意度和工作投入的作用。方法:我们调查了150名来自马来西亚不同组织的员工,并使用偏最小二乘结构方程模型(PLS-SEM)对数据进行分析。结果与结论:情绪智力、工作投入、工作满意度和工作与生活平衡对工作绩效有正向影响。情商和工作与生活平衡显著影响工作满意度。然而,工作与生活平衡与工作绩效之间的联系在统计上并不显著。此外,工作满意度对工作投入与工作绩效之间的关系没有中介作用。研究启示:本研究强调了优先考虑员工敬业度和幸福感的重要性,为组织提供了诸如提高生产力、提高绩效、增加忠诚度、减少人员流失、节省成本和提高员工满意度等好处。创意/价值:投资于员工的幸福是一条通往个人和组织的弹性、成功和繁荣之路。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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