Impact of return policies on the buying behaviour of the customers in e-commerce industry: a study from emerging economy

Q3 Business, Management and Accounting

International Journal of Process Management and Benchmarking Pub Date : 2023-01-01 DOI:10.1504/ijpmb.2023.134152

Saloni Chitkara, Saboohi Nasim, Susmi Routray

引用次数: 0

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退货政策对电子商务行业消费者购买行为的影响——来自新兴经济体的研究

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Process Management and Benchmarking Business, Management and Accounting-Business and International Management

CiteScore

1.50

自引率

0.00%

发文量

期刊介绍： Effective design and management of key processes is widely regarded as an important differentiator and source of competitive advantage in manufacturing, for profit services and public services. Processes permeate all facets of an organisation. Some processes exist within one functional area, while others cut across functional areas. IJPMB aims to cover both functional and business processes. Benchmarks, benchmarking and knowledge management are among the process improvement tools.