The effects of workplace violence on the job stress of health care workers: buffering effects of wellbeing HRM practices

IF 4.9 2区管理学 Q1 MANAGEMENT

International Journal of Human Resource Management Pub Date : 2023-09-09 DOI:10.1080/09585192.2023.2237876

Patricia Pariona-Cabrera, Timothy Bartram, Jillian Cavanagh, Beni Halvorsen, Bo Shao, Feifei Yang

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引用次数: 1

Abstract

Contemporary research has focused on antecedents, incidences, and consequences of workplace violence in the healthcare sector. However, little is known about the role of HRM in supporting healthcare workers to cope with negative emotions arising from workplace violence. Grounded in the conservation of resources theory, this study examines the moderating effects of wellbeing HRM practices (WBHRM) on the relationship between workplace violence and job stress. We also examine the mediation effects of job stress on the relationship between workplace violence and quality of care. Data were gathered from 254 and 225 (Study 1) aged care workers (nurses and personal care assistants) in Australia and 136 healthcare workers (doctors and nurses) in China (Study 2) across multiple waves. We use a new measure of WBHRM in this paper to test our hypotheses. Results show that the presence of WBHRM practices moderated the relationship between workplace violence and job stress. We also found that job stress mediates the relationship between workplace violence and quality of care. The findings contribute to the HRM literature by providing an innovative WBHRM approach to support health care workers to cope with job stress after they experience workplace violence.

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职场暴力对医护人员工作压力的影响:福利人力资源管理实践的缓冲作用

当代研究的重点是医疗保健部门工作场所暴力的前因后果、发生率和后果。然而，关于人力资源管理在支持医护人员应对工作场所暴力产生的负面情绪方面的作用，人们知之甚少。基于资源保护理论，本研究考察了幸福感人力资源管理实践(WBHRM)对工作场所暴力和工作压力之间关系的调节作用。我们还研究了工作压力对工作场所暴力与护理质量之间关系的中介作用。数据收集来自澳大利亚的254和225名(研究1)老年护理工作者(护士和个人护理助理)和中国的136名医疗工作者(医生和护士)(研究2)。在本文中，我们使用了一种新的WBHRM测量来检验我们的假设。结果表明，职场暴力与工作压力之间存在调节作用。我们还发现，工作压力在工作场所暴力和护理质量之间起中介作用。研究结果为人力资源管理文献提供了一种创新的WBHRM方法，以支持卫生保健工作者在经历工作场所暴力后应对工作压力。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Human Resource Management MANAGEMENT-

CiteScore

11.70

自引率

7.10%

发文量

期刊介绍： International Journal of Human Resource Management is the forum for HRM scholars and professionals worldwide. Concerned with the expanding role of strategic human resource management in a fast-changing global environment, the journal focuses on future trends in human resource management, drawing on empirical research in the areas of strategic management, international business, organizational behaviour, personnel management and industrial relations that arise from: -internationalization- technological change- market integration- new concepts of line management- increased competition- changing corporate climates Now publishing twenty-two issues per year, The International Journal of Human Resource Management encourages strategically focused articles on a wide range of issues including employee participation, human resource flow, reward systems and high commitment work systems. It is an essential publication in an exciting field, examining all management decisions that affect the relationship between an organization and its employees. Features include; -comparative contributions from both developed and developing countries- special issues based on conferences and current issues- international bibliographies- international data sets- reviews