The impact of nepotism and workplace gossip on job performance in travel agencies and hotels in Egypt: the moderating role of organizational justice

Q2 Business, Management and Accounting
Hazem Ahmed Khairy, Yehia Elzek
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引用次数: 0

Abstract

AbstractThis study examines how job performance (JP) is affected by nepotism and workplace gossip. It also investigates the moderating role of organizational justice between nepotism and gossip and between gossip and JP. 640 responses gathered from the staff at Egyptian travel agencies (Sector, A) and Egyptian 5-star hotels were analyzed using PLS-SEM. Contrary to the expectations of the study model, the results showed a positive relationship between nepotism and JP. On the other hand, the results articulated a negative relationship between gossip and JP. The results also indicated that organizational justice plays a moderating role in the relationship between nepotism and gossip and between gossip and JP. The research provides a theoretical contribution to bridging the gap in studies related to nepotism and gossip in the tourism and hotel sector. Practically, the research provides managers in the tourism and hotel sector with recommendations to combat gossip and maximize the benefits of nepotism and dispel its negatives. Limitations and potential directions for future research were presented.Keywords: Nepotismworkplace gossiporganizational justicejob performancetravel agencieshotels Disclosure statementNo potential conflict of interest was reported by the authors.
裙带关系和职场八卦对埃及旅行社和酒店工作绩效的影响:组织公正的调节作用
摘要本研究探讨裙带关系和职场八卦对工作绩效的影响。本研究也探讨了组织公正在裙带关系与闲话、闲话与企业绩效之间的调节作用。使用PLS-SEM分析了从埃及旅行社(A类)和埃及五星级酒店的工作人员收集的640份回复。与研究模型的预期相反,结果显示裙带关系与JP呈正相关。另一方面,研究结果明确了八卦与JP之间的负相关关系。结果还表明,组织公平感在裙带关系与八卦、八卦与JP的关系中起调节作用。该研究为填补旅游业和酒店业裙带关系和八卦研究的空白提供了理论贡献。实际上,该研究为旅游业和酒店业的管理者提供了一些建议,以打击八卦,最大限度地发挥裙带关系的好处,消除其负面影响。指出了未来研究的局限性和潜在方向。关键词:裙带关系工作场所流言蜚语组织公正工作绩效旅行社酒店披露声明作者未发现潜在的利益冲突。
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来源期刊
Journal of Human Resources in Hospitality and Tourism
Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management
CiteScore
3.90
自引率
0.00%
发文量
29
期刊介绍: The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement
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