High performance work systems and employee performance: the roles of employee well-being and workplace friendship

IF 3.8 Q2 MANAGEMENT

HUMAN RESOURCE DEVELOPMENT INTERNATIONAL Pub Date : 2023-10-13 DOI:10.1080/13678868.2023.2268488

Mingyan Han, Enhua Hu, Jingyou Zhao, Hongmei Shan

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引用次数: 0

Abstract

ABSTRACTPromoting a thriving and productive workforce is a core task for human resource development (HRD) researchers and practitioners. Drawing on the job demands-resources model, this study aims to provide a balanced view of how high performance work systems (HPWSs) influence employee performance through different aspects of employee well-being. Data were collected from 346 employees through a three-wave survey in China. Structural equation modelling was used to test the hypotheses. The results reveal that HPWSs positively predict employee performance through psychological empowerment and negatively predict employee performance through emotional exhaustion. Workplace friendship minimises the positive effect of HPWSs on emotional exhaustion and attenuates the indirect effect of HPWSs on employee performance via emotional exhaustion. This study challenges the prevailing idea that HPWSs can always improve employee performance. It informs HRD researchers and practitioners to dialectically assess the impact of HPWSs and include workplace friendship as an intervention measure to reduce the detrimental outcomes of HPWSs and better promote employee development.KEYWORDS: Hpwssemployee performancepsychological empowermentemotional exhaustionworkplace friendship Disclosure statementNo potential conflict of interest was reported by the author(s).Data availability statementThe data that support the findings of this study are available from the corresponding author upon reasonable request.Additional informationFundingThis work was supported by the National Natural Science Foundation of China (Grants 72032002, 71772087, 71872089, and 72272079), the Major Achievement Cultivation Project of Nanjing University of Aeronautics and Astronautics (Grant NC2022007), the Social Science Foundation of Nanjing University of Aeronautics and Astronautics (Grant NCNJ2022033), the Innovation Team ‘Research on Chinese Employment Relationship Management’ of Philosophy and Social Science Research in Colleges and Universities in Jiangsu Province of China, and the Nanjing University of Aeronautics and Astronautics Top 100 Teams ‘Employee Relations and Innovation Management in Digital Era’.

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高绩效工作系统和员工绩效:员工幸福感和工作场所友谊的作用

摘要促进劳动力的繁荣和生产力是人力资源开发研究者和实践者的核心任务。利用工作需求-资源模型，本研究旨在提供高绩效工作系统(HPWSs)如何通过员工幸福感的不同方面影响员工绩效的平衡观点。通过三波调查，对346名中国员工进行了数据收集。采用结构方程模型对假设进行检验。结果显示，高绩效员工通过心理授权正向预测员工绩效，通过情绪耗竭负向预测员工绩效。职场友谊降低了高绩效员工对情绪耗竭的积极影响，减弱了高绩效员工通过情绪耗竭对员工绩效的间接影响。本研究挑战了hpss总能提高员工绩效的普遍观点。它提醒人力资源开发研究者和从业者辩证地评估HPWSs的影响，并将职场友谊作为一种干预措施，以减少HPWSs的有害后果，更好地促进员工发展。关键词:hpwss员工绩效心理赋权情绪耗尽职场友谊披露声明作者未报告潜在利益冲突数据可得性声明支持本研究结果的数据可根据通讯作者的合理要求获得。项目资助:国家自然科学基金项目(no . 72032002, no . 71772087, no . 71872089, no . 72272079)，南京航空航天大学重大成果培育项目(no . NC2022007)，南京航空航天大学社会科学基金项目(no . NCNJ2022033)，南京航空航天大学社会科学基金项目(no . NCNJ2022033);江苏省高校哲学社会科学研究创新团队“中国雇佣关系管理研究”、南京航空航天大学“数字时代员工关系与创新管理”百强团队。

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来源期刊

HUMAN RESOURCE DEVELOPMENT INTERNATIONAL MANAGEMENT-

CiteScore

11.40

自引率

11.10%

发文量

期刊介绍： Human Resource Development International promotes all aspects of practice and research that explore issues of individual, group and organisational learning and performance. In adopting this perspective Human Resource Development International is committed to questioning the divide between practice and theory; between the practitioner and the academic; and between traditional and experimental methodological approaches. Human Resource Development International is committed to a wide understanding of ''organisation'' - one that extends through self-managed teams, voluntary work, or family businesses to global enterprises and bureaucracies. Human Resource Development International also commits itself to exploring the development of organisations and the life-long learning of people and their collectivity (organisation), their strategy and their policy, from all parts of the world. In this way Human Resource Development International will become a leading forum for debate and exploration of the interdisciplinary field of human resource development.