Therapists' and counsellors' perceptions and experiences of offering online therapy during COVID-19: A qualitative survey

IF 1.2 Q3 PSYCHOLOGY, CLINICAL

Counselling & Psychotherapy Research Pub Date : 2023-11-03 DOI:10.1002/capr.12707

Wayne Full, Andreas Vossler, Naomi Moller, Jo Pybis, Jeannette Roddy

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引用次数: 0

Abstract

Objective

The aim of this research was to understand counsellors' and therapists' perceptions and experiences of working online during the COVID-19 pandemic.

Method

Five hundred and ninety clinicians, mostly UK-based, responded to an online qualitative survey, which allowed data to be gathered from a broader range of participants than is typical for qualitative interviews or focus group studies, and provided a wide-angle lens. The survey generated over 130,000 words, on which a five-staged framework analysis was conducted. Seven superordinate themes were identified.

Results

In this paper, three of these superordinate themes specifically addressing online therapeutic practice with individual adult clients are presented. Therapists' accounts addressed the diverse ways in which the online space changed how they thought about the therapy relationship and their interactions with clients. Respondents described instances where online therapy had been beneficial for facilitating and cultivating the therapeutic process and relationship as well as how online therapy could have a potentially disruptive impact on therapeutic practice.

Implications

For practitioners who continue to deliver therapy solely online and/or offer hybrid services, this study identifies the specific knowledge and skills required for effective and safe online therapeutic work.

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治疗师和辅导员对 COVID-19 期间提供在线治疗的看法和经验：定性调查

目标本研究旨在了解辅导员和治疗师对 COVID-19 大流行期间在线工作的看法和经验。方法五百九十名临床医生（大部分来自英国）对一项在线定性调查做出了回应，与典型的定性访谈或焦点小组研究相比，该调查能够从更广泛的参与者那里收集数据，并提供了一个广角镜头。该调查产生了 130,000 多字的内容，并在此基础上进行了五阶段框架分析。最终确定了七个上位主题。结果本文介绍了其中三个专门针对成人客户的在线治疗实践的超级主题。治疗师们的叙述涉及了网络空间改变他们对治疗关系的思考以及与客户互动的各种方式。受访者描述了在线治疗有利于促进和培养治疗过程和关系的情况，以及在线治疗如何对治疗实践产生潜在的破坏性影响。启示对于继续完全通过网络提供治疗和/或提供混合服务的从业人员来说，本研究确定了有效和安全的网络治疗工作所需的特定知识和技能。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Counselling & Psychotherapy Research PSYCHOLOGY, CLINICAL-

CiteScore

4.40

自引率

12.50%

发文量

期刊介绍： Counselling and Psychotherapy Research is an innovative international peer-reviewed journal dedicated to linking research with practice. Pluralist in orientation, the journal recognises the value of qualitative, quantitative and mixed methods strategies of inquiry and aims to promote high-quality, ethical research that informs and develops counselling and psychotherapy practice. CPR is a journal of the British Association of Counselling and Psychotherapy, promoting reflexive research strongly linked to practice. The journal has its own website: www.cprjournal.com. The aim of this site is to further develop links between counselling and psychotherapy research and practice by offering accessible information about both the specific contents of each issue of CPR, as well as wider developments in counselling and psychotherapy research. The aims are to ensure that research remains relevant to practice, and for practice to continue to inform research development.