Deciding on cloud-managed services: The cloud trilemma

Q2 Social Sciences

Journal of Information Technology Teaching Cases Pub Date : 2023-11-03 DOI:10.1177/20438869231211599

Thomas Acton, Pratim Milton Datta, Willie Golden

引用次数: 0

Abstract

The phenomenal growth in cloud managed services (i.e. provisioning) is evident. But, despite the burgeoning cloud provisioning marketplace, cloud provisioning comes in various forms. Therefore, companies need to carefully and deliberately consider their cloud-managed service choices. This teaching case, using the context of Telecom companies’ (Telcos) billing services provisioning, not only highlights various provisioning engagement models but also surfaces an interesting trilemma, competing facets, that companies need to consider as they embark upon and expand upon their existing services portfolio.

查看原文本刊更多论文

选择云管理服务:云三难困境

云管理服务(即供应)的显著增长是显而易见的。但是，尽管云配置市场正在蓬勃发展，云配置还是有多种形式。因此，企业需要仔细考虑云管理服务的选择。本教学案例以电信公司(Telcos)的计费服务配置为背景，不仅突出了各种配置参与模型，还揭示了一个有趣的三难困境和相互竞争的方面，这是公司在着手和扩展现有服务组合时需要考虑的。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Journal of Information Technology Teaching Cases Social Sciences-Library and Information Sciences

CiteScore

2.30

自引率

0.00%

发文量

期刊介绍： The Journal of Information Technology Teaching Cases (JITTC) provides contemporary practical case materials for teaching topics in business and government about uses and effectiveness of technology, the organisation and management of information systems and the impacts and consequences of information technology. JITTC is designed to assist academics, scholars, and teachers in universities and other institutions of executive education, as well as instructors of organizational training courses. Case topics include but are not restricted to: alignment with the organization, innovative uses of technology, emerging technologies, the management of IT, including strategy, business models, change, infrastructure, organization, human resources, sourcing, system development and implementation, communications, technology developments, technology impacts and outcomes, technology futures, national policies and standards.