Lower Levels of Organizational Commitment among Generation Y and Z Workers within the Scope of Central New York Hospitals and Higher Turnover Rates

Abstract

This research included examining the lower level of organizational commitment among the Millennials (Generation Y) and Generation Z Western populations within the scope of the Central New York healthcare environment and its impact on turnover rates and organizational costs. Individualism is prioritizing self-based needs over the needs of the community and others. Moreover, individualism contributed to developing the Generation Y and Z population perspective. Individuals born between 1981 and 2002 will be the targeted age group of this research, because these Generation Y and Z population members are of traditional occupational age. Furthermore, the scope of the research included the sample age group within the scope of the Central New York healthcare environment. I explored the impact of individualism on Generation Y and Z members in the Central New York healthcare setting regarding their perception of the organizational environment and the consequent influence on organizational commitment levels. This foundational research highlighted that Generation Y and Z members are becoming more individualistic or self-serving. Therefore, modern-day Western organizational leaders must adopt a leadership approach that complements the perspective of the Generation Y and Z generational members if the leader desires to be successful in the modern-day organizational setting. Transformational and servant-based leadership approaches can meet the Generation Y and Z workforce’s needs while inspiring organizational commitment.