METHODS OF USER EXPERIENCE RESEARCH INTERFACE DESIGN DEVELOPMENT

Abstract

This paper discusses methods of user experience research used in the development of product de- sign. Examples of such studies from the real practice of designers from all over the world are analyzed. The question is raised which methods and for which tasks were used in each specific case. The rationality of us- ing these methods in the examples under consideration is evaluated, as well as what results were obtained in this way. The most frequently used methods are identified. Based on the results of the work done, a conclu- sion is formulated about the prevalence of qualitative research methods in the design of intuitive products and services.