Contextualising collective efficacy in virtual team research: The essential role of collaborative technologies in the virtual team efficacy conceptual framework

IF 6.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
Andrew Hardin, Robert M. Davison, Christoph Schneider, Clayton A. Looney, Suprateek Sarker
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Abstract

One factor receiving contemporary interest from virtual team researchers is collective-level efficacy, that is, a team's shared belief in its collective abilities to work effectively. However, our understanding of this literature leads to two concerns. First, depending on traditional team-focused collective-level efficacy concepts conveys an indifferent view of technology that ignores decades of research explaining how virtual teams' reliance on collaborative technologies differentiates them from traditional teams. Second, the information systems literature has largely ignored the concept of collective-level efficacy in virtual team research. That collective-level efficacy is underexamined in IS research is disappointing, given the growing recognition (outside the IS literature) that it is crucial to virtual team success. This absence becomes even more concerning given that IS researchers developed the concept of virtual team efficacy (VTE) specifically for virtual team settings. Unlike collective-level efficacy measures designed for traditional team settings, VTE incorporates technology into its conceptual definition and the operationalization of its measurement indicators. Thus, it is a stronger predictor of virtual team outcomes. To demonstrate its importance to IS research, we used a deductive theory-driven approach to propose and empirically evaluate whether VTE indirectly acts on virtual team effectiveness through the critical concepts of trust and participants' perceptions of problems associated with the collaboration inhibitors of time difference, geographical separation, and cultural differences. This research contributes significantly to the literature by confirming VTE's relationship to important virtual team success factors and informing IS researchers about the appropriate choice of constructs when studying collective-level efficacy in virtual team settings.

虚拟团队研究中的集体效能内涵:协作技术在虚拟团队效能概念框架中的重要作用
当代虚拟团队研究人员关注的一个因素是集体层面的效能,即团队对其有效工作的集体能力的共同信念。然而,我们对这一文献的理解导致了两个问题。首先,依赖于传统的以团队为中心的集体效能概念传达了一种对技术漠不关心的观点,忽略了数十年来解释虚拟团队对协作技术的依赖如何使其有别于传统团队的研究。其次,信息系统文献在很大程度上忽视了虚拟团队研究中的集体效能概念。鉴于越来越多的人(在信息系统文献之外)认识到,集体层面的效能对于虚拟团队的成功至关重要,因此信息系统研究中对集体层面效能的研究不足令人失望。鉴于 IS 研究人员专门针对虚拟团队环境提出了虚拟团队效能(VTE)的概念,这种缺失就更加令人担忧了。与为传统团队环境设计的集体层面效能测量不同,VTE 将技术纳入其概念定义和测量指标的操作中。因此,它更能预测虚拟团队的成果。为了证明 VTE 对 IS 研究的重要性,我们采用了一种演绎理论驱动的方法,提出并实证评估了 VTE 是否通过信任和参与者对与时差、地理分离和文化差异等合作抑制因素相关的问题的感知等关键概念间接影响虚拟团队的效能。这项研究证实了 VTE 与重要的虚拟团队成功因素之间的关系,并告知信息系统研究人员在研究虚拟团队环境中的集体效能时应如何选择适当的建构。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Information Systems Journal
Information Systems Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
14.60
自引率
7.80%
发文量
44
期刊介绍: The Information Systems Journal (ISJ) is an international journal promoting the study of, and interest in, information systems. Articles are welcome on research, practice, experience, current issues and debates. The ISJ encourages submissions that reflect the wide and interdisciplinary nature of the subject and articles that integrate technological disciplines with social, contextual and management issues, based on research using appropriate research methods.The ISJ has particularly built its reputation by publishing qualitative research and it continues to welcome such papers. Quantitative research papers are also welcome but they need to emphasise the context of the research and the theoretical and practical implications of their findings.The ISJ does not publish purely technical papers.
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