Gamification's role in fostering user engagement with healthy food‐based digital content

IF 8.9 2区 管理学 Q1 BUSINESS
Karine Charry, Ingrid Poncin, Avreliane Kullak, Linda D. Hollebeek
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引用次数: 0

Abstract

Abstract Though digital platforms (e.g., social media) are often used to promote unhealthy, calorie‐dense foods, the dynamics characterizing consumers' engagement with healthy nutrition‐based content (e.g., as stimulated trough gamification) on these platforms remains tenuous, warranting further exploration. Addressing this gap, we deploy a qualitative field study and two experiments to show that challenge , a gamification mechanic that relies on rewarding incremental behavioral (e.g., food choice) improvements, shapes consumers' enjoyment of, and engagement with, digital healthy food‐based content. Study 1 ( n = 95) shows that challenge induces consumer enjoyment, boosting their engagement with healthy food‐related digital content. Study 2 ( n = 94) corroborates these findings by revealing a serial mediation effect of gamification‐based challenge on consumers' enjoyment of, and engagement with, healthy food‐based content. Extending Study 1, we also identify engagement's positive effect on consumers' app reuse intent. Moreover, we identify a moderating role of consumers' stage of change‐based action (i.e., readiness to act on their health), which strengthens the association of gamification‐based challenge/enjoyment. Overall, the findings substantiate gamification's role in boosting consumers' engagement with digital healthy food‐based content. We conclude by deriving pertinent implications from our analyses.
游戏化在促进用户参与基于健康食品的数字内容方面的作用
虽然数字平台(如社交媒体)经常被用来推广不健康的、高热量的食物,但消费者在这些平台上参与健康营养内容(如通过游戏化刺激)的动态特征仍然很薄弱,需要进一步探索。为了解决这一差距,我们进行了定性的实地研究和两个实验,以展示这一挑战,一种游戏化机制,依赖于奖励增量行为(例如,食物选择)的改进,塑造消费者对数字健康食品内容的享受和参与。研究1 (n = 95)表明,挑战会引起消费者的享受,提高他们对健康食品相关数字内容的参与度。研究2 (n = 94)通过揭示基于游戏化的挑战对消费者对健康食品内容的享受和参与的一系列中介效应,证实了这些发现。延伸研究1,我们还确定了用户粘性对消费者应用重用意图的积极影响。此外,我们确定了消费者基于变化的行动阶段(即,准备对他们的健康采取行动)的调节作用,这加强了基于游戏化的挑战/享受的关联。总体而言,研究结果证实了游戏化在促进消费者参与数字健康食品内容方面的作用。最后,我们从分析中得出了相关的含义。
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来源期刊
CiteScore
12.10
自引率
20.90%
发文量
127
期刊介绍: Psychology & Marketing (P&M) publishes original research and review articles dealing with the application of psychological theories and techniques to marketing. As an interdisciplinary journal, P&M serves practitioners and academicians in the fields of psychology and marketing and is an appropriate outlet for articles designed to be of interest, concern, and applied value to its audience of scholars and professionals. Manuscripts that use psychological theory to better understand the various aspects of the marketing of products and services are appropriate for submission.
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