{"title":"How to prevent and minimize DEI backfire","authors":"Lauryn Burnett, Herman Aguinis","doi":"10.1016/j.bushor.2023.11.001","DOIUrl":null,"url":null,"abstract":"<div><p>Implementing diversity, equity, and inclusion (DEI) initiatives is an ongoing process that poses benefits and potential risks. One of the major challenges organizations face in implementing DEI initiatives is <em>backfire</em>, which occurs when well-intended initiatives result in unintended negative outcomes (e.g., discrimination against and decreased performance of members of underrepresented groups). Many leaders need an understanding of how and why DEI practices may backfire. As such, we provide five evidence-based recommendations to help organizations successfully implement DEI practices while preventing and minimizing backfire. We recommend they (1) broaden engagement in targeted recruitment, (2) adopt a context-conscious perspective on diversity training, (3) create DEI accountability structures, (4) align DEI with communication and culture, and (5) use a multilevel approach to monitor and evaluate DEI practices.</p></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 2","pages":"Pages 173-182"},"PeriodicalIF":5.8000,"publicationDate":"2023-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Business Horizons","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0007681323001179","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
Implementing diversity, equity, and inclusion (DEI) initiatives is an ongoing process that poses benefits and potential risks. One of the major challenges organizations face in implementing DEI initiatives is backfire, which occurs when well-intended initiatives result in unintended negative outcomes (e.g., discrimination against and decreased performance of members of underrepresented groups). Many leaders need an understanding of how and why DEI practices may backfire. As such, we provide five evidence-based recommendations to help organizations successfully implement DEI practices while preventing and minimizing backfire. We recommend they (1) broaden engagement in targeted recruitment, (2) adopt a context-conscious perspective on diversity training, (3) create DEI accountability structures, (4) align DEI with communication and culture, and (5) use a multilevel approach to monitor and evaluate DEI practices.
实施多元化、公平和包容（DEI）举措是一个持续的过程，既有好处，也有潜在的风险。组织在实施多元化、公平和包容（DEI）举措时面临的主要挑战之一是 "事与愿违"。"事与愿违 "指的是用心良苦的举措却导致了意想不到的负面结果（例如，对代表性不足群体成员的歧视和绩效下降）。许多领导者需要了解 "促进可持续发展的教育 "实践如何以及为什么会适得其反。因此，我们提供了五项以证据为基础的建议，以帮助组织成功实施发展型企业实践，同时防止和尽量减少事与愿违的情况。我们建议他们：（1）扩大有针对性招聘的参与度；（2）在多元化培训中采用具有背景意识的视角；（3）创建 DEI 问责制结构；（4）将 DEI 与沟通和文化相协调；以及（5）使用多层次方法来监控和评估 DEI 实践。
期刊介绍：
Business Horizons, the bimonthly journal of the Kelley School of Business at Indiana University, is dedicated to publishing original articles that appeal to both business academics and practitioners. Our editorial focus is on covering a diverse array of topics within the broader field of business, with a particular emphasis on identifying critical business issues and proposing practical solutions. Our goal is to inspire readers to approach business practices from new and innovative perspectives. Business Horizons occupies a distinctive position among business publications by offering articles that strike a balance between academic rigor and practical relevance. As such, our articles are grounded in scholarly research yet presented in a clear and accessible format, making them relevant to a broad audience within the business community.
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