A knowledge retention strategy for professional nurses in South Africa

IF 2 4区管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE

Information Development Pub Date : 2023-11-09 DOI:10.1177/02666669231209956

Josias Kgwadi Mamabolo, MC Fombad

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Abstract

This paper explores the existing knowledge retention strategies for professional nurses at Philadelphia hospital, in South Africa, located in one of the previously disadvantaged district municipalities in the country and it develops a strategy for retaining nurses. Design/Methodology/Approach: The study adopted a qualitative research approach and a case-study design. Semi-structured interviews were used to solicit in-depth understanding of the current knowledge retention practices. Out of the 90 professional nurses at Philadelphia hospital, 20 were purposively interviewed to a point of saturation. Data was analysed thematically. Findings: A knowledge retention strategy was developed. It calls for a knowledge retention policy; awareness training programmes; reward systems for effectively encouraging professional nurses to participate in knowledge retention practices; programmes for recovering lost knowledge and conducting knowledge audits. The strategy contributes to the existing body of knowledge-on-knowledge retention in the health care sector. The article is part of the findings from the authors master's dissertation. Conclusion: The loss of critical nursing knowledge remains a challenge in South Africa and to the rest of the globe, as highly skilled and experienced nurses migrate from place to place in search of greener pastures, hence this has affected patient care. Although the country has engaged in several efforts such as educating and training nurses, its knowledge retention strategies have not been prioritised in the country. Limitations: This paper focuses on knowledge retention practices in the nursing profession, which is only one part of the health sector in the former disadvantaged province. It is a qualitative study performed in one out of the nine provinces in South Africa. There is a dire need for a quantitative study, which will explore knowledge retention amongst nurses in the country and the health sector as a whole

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南非专业护士的知识保留策略

本文探讨了现有的知识保留战略，专业护士在费城医院，在南非，位于一个以前处于不利地位的地区，在该国的市政当局，并制定了保留护士的战略。设计/方法/方法:本研究采用定性研究方法和个案研究设计。使用半结构化访谈来深入了解当前的知识保留实践。在费城医院的90名专业护士中，有20人接受了有目的的采访，达到了饱和。对数据进行了专题分析。研究结果:制定了知识保留策略。它要求制定知识保留政策;提高认识培训方案;有效鼓励专业护士参与知识保留实践的奖励制度;恢复丢失的知识和进行知识审计的计划。该战略有助于保健部门现有的知识对知识的保留。这篇文章是作者硕士论文研究结果的一部分。结论:关键护理知识的流失在南非和全球其他地区仍然是一个挑战，因为高技能和经验丰富的护士从一个地方迁移到另一个地方，以寻找更绿色的牧场，因此这影响了病人的护理。尽管该国开展了教育和培训护士等若干努力，但其知识保留战略并未在该国得到优先考虑。局限性:本文关注的是护理专业的知识保留实践，这只是前弱势省份卫生部门的一部分。这是一项在南非九个省中的一个省进行的定性研究。迫切需要进行定量研究，以探索全国护士和整个卫生部门的知识保留情况

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Information Development INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

5.10

自引率

5.30%

发文量

期刊介绍： Information Development is a peer-reviewed journal that aims to provide authoritative coverage of current developments in the provision, management and use of information throughout the world, with particular emphasis on the information needs and problems of developing countries. It deals with both the development of information systems, services and skills, and the role of information in personal and national development.