Exploring the Effects of Risk Perceptions and Depression of Young Travelers on Destination Trust in the COVID-19 Pandemic

IF 2.6 4区管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Quality Assurance in Hospitality & Tourism Pub Date : 2023-11-09 DOI:10.1080/1528008x.2023.2278633

Vuong Le Hong, Liwei Hsu

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引用次数: 0

Abstract

ABSTRACTThe correlations among travelers’ depression in a public health crisis, risk perceptions (affective risk and cognitive risk perception), and destination trust are explored through this study’s employment of quantitative methods with PLS-SEM. This study also examines the differences between male and female young travelers, regarding risk perceptions, depression, and destination trust, and the relationships among these factors. The main findings showed that risk perceptions have remarkably impacted destination trust. However, risk perceptions have not affected depression, and depression has no relationship with destination trust, which is not in line with previous research. Furthermore, a significant difference was found between male and female young travelers in the relationships between risk perceptions and destination trust. Besides, the study provides some implications to enrich the literature for academics. Practical implications could help destination marketers, and tourism companies better understand young travelers’ behaviors in the new normal of society.KEYWORDS: Young travelersdepressionrisk perceptiondestination trustCOVID-19 Disclosure statementNo potential conflict of interest was reported by the author(s).

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探讨2019冠状病毒病大流行背景下年轻旅行者的风险认知和抑郁情绪对目的地信任的影响

摘要本研究运用PLS-SEM的定量方法，探讨了公共卫生危机中旅行者抑郁情绪与风险感知(情感风险感知和认知风险感知)、目的地信任之间的关系。本研究还考察了男性和女性年轻旅行者在风险感知、抑郁和目的地信任方面的差异，以及这些因素之间的关系。主要研究结果显示，风险认知显著影响目的地信任。然而，风险感知并未影响抑郁，抑郁与目的地信任没有关系，这与之前的研究不一致。此外，男性和女性年轻旅行者在风险感知与目的地信任的关系上存在显著差异。此外，本研究也为学术界提供了丰富文献的启示。实际意义可以帮助目的地营销人员和旅游公司更好地了解社会新常态下年轻旅行者的行为。关键词:年轻旅行者抑郁症风险感知目的地信任covid -19披露声明作者未报告潜在的利益冲突。

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来源期刊

Journal of Quality Assurance in Hospitality & Tourism HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

7.00

自引率

18.20%

发文量

期刊介绍： The Journal of Quality Assurance in Hospitality & Tourism serves as a medium to share and disseminate new research findings, theoretical development and superior practices in hospitality and tourism. The journal aims to publish cutting-edge, empirically and theoretically sound research articles on quality planning, development, management, marketing, evaluation, and adjustments within the field. Readers of the journal stay up-to-date on the latest theory development and research findings, ways to improve business practices, successful hospitality strategies, maintenance of profit requirements, and increasing market share in this complex and growing field. Comprised of conceptual and methodological research papers, research notes, case studies, and review books and conferences the Journal of Quality Assurance in Hospitality & Tourism offers readers examples of real world practices and experiences that involve: -Organizational development and improvement -Operational and efficiency issues -Quality policy and strategy development and implementation -Quality function deployment -Quality experiences in hospitality industry -Service quality improvement and customer satisfaction -Managerial issues, such as employee empowerment & benefits, quality costs, & returns on investment -The role and participation of private and public sectors, including residents -International, national, and regional tourism; tourism destination sites; arid systems of tourism