Customer-Centric Electric Vehicle Orchestration in New Zealand: How Residential Smart Charging Can Deliver Affordability and Customer Satisfaction

IF 3.1 3区工程技术 Q2 ENGINEERING, ELECTRICAL & ELECTRONIC

IEEE Power & Energy Magazine Pub Date : 2023-11-01 DOI:10.1109/mpe.2023.3308250

Steve Heinen, Andre Botha, Duncan Head, Rafferty Parker, Pieter Richards

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Abstract

The conditions for flipping the vehicle fleet to electricity are ripe in New Zealand: the electricity supply is largely renewable, policies incentivize the shift to electric vehicles (EVs), and customer interest in EVs is high. During this transformation, the home is expected to become the new fuel station. Integrating EV charging seamlessly into the electricity network is critical to guarantee that the vision of electric transport is delivered in a cost-efficient, equitable, and reliable supply. To understand customer behavior and network requirements for at-home charging, Vector, New Zealand’s largest electricity distribution company, has been carrying out an EV smart charging trial with 200 EV owners over the last three years. The trial established data-driven EV charging requirements that have been implemented into network planning processes. Furthermore, the trial demonstrates how smart charging can integrate EVs within existing network capacity while also delivering customer satisfaction. The trial provides a blueprint for how electricity networks can harness data, monitoring, and smart control to transition to the new energy future.

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新西兰以客户为中心的电动汽车编排:住宅智能充电如何提供可负担性和客户满意度

在新西兰，将车队转向电力的条件已经成熟:电力供应主要是可再生的，政策鼓励转向电动汽车(ev)，客户对电动汽车的兴趣很高。在这一转变过程中，家庭有望成为新的燃料站。将电动汽车充电无缝地整合到电力网络中，对于确保以具有成本效益、公平和可靠的供应方式实现电动交通的愿景至关重要。为了了解客户行为和网络对家庭充电的要求，新西兰最大的配电公司Vector在过去三年中对200名电动汽车车主进行了电动汽车智能充电试验。该试验建立了数据驱动的电动汽车充电要求，并将其纳入网络规划流程。此外，该试验还展示了智能充电如何将电动汽车整合到现有网络容量中，同时提高客户满意度。该试验为电网如何利用数据、监测和智能控制向新能源未来过渡提供了蓝图。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

IEEE Power & Energy Magazine 工程技术-工程：电子与电气

CiteScore

5.10

自引率

0.00%

发文量

145

审稿时长

>12 weeks

期刊介绍： IEEE Power & Energy Magazine is dedicated to disseminating information on all matters of interest to electric power engineers and other professionals involved in the electric power industry with a focus on advanced concepts, technologies, and practices associated with all aspects of electric power from a technical perspective in synergy with nontechnical areas such as business, environmental, and social concerns. IEEE Power & Energy Magazine keeps its readers up-to-date on the latest technological advancements, industry news, business trends and strategies, products, and publications. Important newsworthy items concerning the worldwide activities and achievements of IEEE Power & Energy Society (PES), its organizational units, and its individual members are also included.