The moderating effects of positive thinking on the relationship between job stress and turnover intention

IF 1.6 Q2 Business, Management and Accounting
Khahan Na-Nan
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Abstract

Purpose The purpose of this study was to test the moderating effects of positive thinking (PT) on the relationship between job stress (JS) and turnover intention (TI). Design/methodology/approach The study was based on a questionnaire distributed among 275 employees at a convenience store business. The validity and reliability of the questionnaire were tested before the data were collected, and hierarchical regression analysis was used to test the moderating effects. Findings JS had negative effects on employee TI with statistical significance, while PT functioned to moderate the relationship between JS and employee TI with statistical significance. Research limitations/implications The moderating effects of PT among employees in the convenience store business were explained clearly. This research supports and expands the broaden-and-build theory in explaining the effects of PT or attitudes to help employees cope with problems and obstacles, create new things and perceive problems as challenges to be overcome. Practical implications Managers with an awareness of PT can help employees lower JS, increase organizational commitment and improve employees' PT to reduce the turnover rate. Originality/value This study contributes to the literature about organizational behavior and human resource management in dealing with job turnover by clarifying the moderating effects of PT on the relationship between JS and TI.
积极思考对工作压力与离职倾向关系的调节作用
目的本研究的目的是检验积极思考(PT)对工作压力(JS)与离职倾向(TI)之间关系的调节作用。设计/方法/方法这项研究是基于对一家便利店的275名员工进行的问卷调查。收集数据前对问卷进行效度和信度检验,并采用层次回归分析检验调节效应。结果JS对员工TI有负向影响,且有统计学意义;PT对JS与员工TI有调节作用,且有统计学意义。研究的局限性/启示清楚地解释了PT在便利店行业员工中的调节作用。本研究在解释PT或态度对帮助员工应对问题和障碍、创造新事物和将问题视为需要克服的挑战的作用方面,支持并扩展了“拓宽与构建”理论。具有PT意识的管理者可以帮助员工降低JS,增加组织承诺,提高员工的PT,从而降低离职率。原创性/价值本研究通过阐明PT对JS和TI之间关系的调节作用,为组织行为和人力资源管理在处理员工离职中的作用贡献了文献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
2.70
自引率
6.20%
发文量
39
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