EMOTIONAL BURNOUT OF RESIDENTS STUDYING AT A MEDICAL UNIVERSITY AND DIRECTIONS OF ITS PSYCHOLOGICAL CORRECTION

Abstract

The article is devoted to the problem of emotional burnout of doctors studying in residency at a medical university. In a preliminary interview, professional, social, and personal factors were identified that contribute to the formation of a burnout syndrome. The set of methods of the main empirical study included Maslach–Jackson burnout questionnaires, Thomas–Kilman style of conflict behavior, Hall's emotional intelligence, Lazarus–Folkman coping test, methods for diagnosing the professional communicative competence of doctor Yakovleva and style self-regulation of Morasanova's behavior. It was revealed that certain symptoms of burnout are typical for 31% of residents who participated in the study. The results of the correlation analysis show numerous connections between burnout syndrome indicators both with personality traits that contribute to the formation of typical symptoms (tendency to confrontation, avoidance and distancing in social contacts, striving for excessive independence with a lack of professional experience), and determining personal resistance to negative professional factors (the desire for cooperation, compromise and, in general, the formation of adequate communication skills in interaction with patients and colleagues, rational coping strategies, productive components of self-regulation). The targets of psychological prevention and correction of professional burnout among residents were identified. Based on the results of the study, program, that includes information-diagnostic, consulting-correctional and educational-developing directions, has been developed and introduced into the educational process at a medical university.