Implementation of Benchmark Inventory Control in PT. X to Increase Sales Volume in ProQ Workshop as SMEs in Indonesia

Abstract

This paper is written based on how a business coaching process can help SMEs improve which area need an improvement such as HR, finance, operational, or marketing section based on the personal experiences of the owner and based on the coach observations to the company. ProQ is an SME engaged in maintenance and repair services of motor vehicle air conditioner. In ProQ, there is no inventory control process; therefore, its operational activities are disturbed. This paper is the result of applying inventory control for ProQ workshop through problem identification process, problem solving recommendations, and implementation of the recommendations. The step taken is to conduct a benchmarking process to PT. X which has run inventory control on a large scale and with a large inventory of spare parts. From the results of benchmarking, there are few steps that can be done by adapting the inventory control of PT. X, namely the importance of the existence of part-man and its SOPs, random sampling and stock operational activities are scheduled and have clear records and reports, and recording of the daily in and out of spare parts from the inventory which is well-organized and PT. X also has a classification of fast, slow, and non-moving inventory through the age of spare parts. By implementing the recommendation in ProQ, the inventory control in ProQ will be better.