End-user computing abilities and the use of information systems

Abstract

This paper investigates the relationship between end-user computing (EUC) ability and the use of information systems (IS). Using user's two belief constructs -- perceived ease of use and perceived usefulness -- as intervening variables, this paper proposes a causal model of how computing ability influences IS use. This study found that end-users' computing abilities exert significant and direct effects on their beliefs on the ease of use/usefulness of IS, and these beliefs, in turn, influence their usage behavior. This empirical result supports the assumption that perceived ease of use and perceived usefulness intervene the impact of computing ability on subsequent IS use.