Web service applicability in telecommunication service platforms

Abstract

The paper describes how a telecom operator can leverage on Web services to provide integrated services which span over several technologies. In addition, it addresses how SIP protocol (session initiation protocol) can be used along with Web service technologies to enable a new set of integrated IT and Telco services. The paper highlights the benefits and drawbacks of application of Web service paradigm in a Telco environment and the results of research and prototyping activities carried out within Telecom Italia Lab (the R&D of Telecom Italia group).