Links between Organisational Citizenship Behaviour, Organisational Justice and Job Behaviours at the Workplace

Abstract

A survey was conducted to examine the relationship between organisational citizenship behaviour (OCB), organisational justice (OJ) and job behaviours (job satisfaction and organisational commitment). The sample consisted of 185 managers working in the banking sector from Haryana, Delhi and National Capital NCR regions. Besides, standardised questionnaires were taken as base and the statements were modified as per the requirement of the research. Correlation and multiple regression analyses were applied to test the eight hypotheses of the study. Results showed that the employees do form a perception of OJ and that perception influences the OCB and job behaviour at the workplace. Partial relationships are found between dimensions of OCB and perception of OJ; OJ and job behaviours; and OCB and job satisfaction. The theoretical and operational implications of the results are discussed in the paper. The study is limited to the perception and job behaviours of Indian banking employees. The paper examines the above links for the first time in the Indian banking sector.