Organizational Citizenship and Employee Pro-Environmental Behaviors in the Tourism Industry: A Research Agenda

Abstract

Prior work revealed that dedication of management is critical for environmental engagement in organizations, even though the impact of especially non-managerial employee attitudes and behaviors on performance has not been researched extensively yet. In the literature, there are recent studies that show assessing environmental awareness of hotel and restaurant employees’ attitudes is worthwhile. Here it is aimed to outline the potential of employees’ pro-environmental attitudes and behaviors for tourism and hospitality enterprises’ overall performance. In that regard, the attitudes and the core values of the next generation of tourism managers and employees could well be out most important. Future work should take up tourism administration students’ aspirations, attitudes and awareness levels about the pro-environmental behavior as a starting point for the investigation.