A Gap-Analysis-Based Framework for Evolution and Modernization: Modernization of Domain Management at Red.es

Abstract

Since Internet is one of the key technological aspects in an information society, Domain Management becomes crucial when trying to the spread of technologies within a country. The Spanish Authority has accordingly posed many efforts and resources towards improving the institutional support for both enterprises and individual citizens. The demand for domain services has increased exponentially in the last few years. This situation has evidenced the need for a modernization process within the Public Entity in charge of domain name management and assignment in Spain (Red.es). In that sense, both IT and business professionals alike analyzed the actual situation and chose the most appropriate strategy to follow in order to be able to overcome the challenges posed in that context. The objectives of the modernization included improving the efficiency of the domain assignment process and minimizing the maintenance costs. To reach this goal, Red.es is applying a modernization process that we present in this work. Such process combines the OMG's proposal of Architecture Driven Modernization and Gap Analysis techniques.