On the Library Service Process Reengineering under New Media Environment

Abstract

Driven by the new media technology, the library is developing from traditional collections mode to digitalization and intellectualization direction. Users' needs and behaviors become more diversified. The library is facing an embarrassing situation so that traditional service business is declining, while digital information services are difficult to meet users' needs. Therefore, this paper summarizes the new library services, analyses the necessity and importance of Library Service Process Reengineering under the new media environment. Based on this, it constructs a new framework of library service process under the new media environment so that it can better provide new services for users and promote the sustainable development of