A Study of E-HRM Practices in Telecom Sector

Abstract

The managers of the 21st century envision that information systems will have a major influence on their style of decision making and their management style will be highly innovative and personalized. They will have the ability to extensively browse through large databases for specific data and also to manipulate the same at their own will. Their paperless offices will be highly automated for routine office activities e.g. resource booking, meeting scheduling. Also, they will be truly online executives who use computers as tools for improving their personal productivity. The objective of this research was to trace the opinions of employees working in the telecom sector regarding the usage of e-HRM (electronic- Human Resource Management) in the sector in the Indian scenario; to identify usefulness of an e-HRM venture towards employees; to identify various functions in the organization for which e- HRM systems are used and to offer recommendations and suggestions for enhancing the effectiveness of e-HRM systems. The research instrument used was a structured questionnaire containing five point scale questions circulated among employees. Appropriate statistical tools such as percentage analysis were used wherever applicable, to draw logical conclusions from the data. The data has been presented using statistical tools including bar graphs and pie charts. From the research it has been inferred that the telecom sector has been successful in usage of e-HRM in different areas of the organization such as Resource Management, Compensation and Reward Management, Performance Management, Training and Development, and Employee relations. The employees are also satisfied with the usage of e-HRM for various functions.