Why Do Outsourcing Employees Have High Engagement? An Evidence of the Cause and Its Consequences

Proceedings of ‏The 3rd International Conference on Research in Management and Economics Pub Date : 2020-09-11 DOI:10.33422/3rd.imeconf.2020.09.201

Noviardi Ferzi, Johannes Johannes, S. Amin, Muazza Muazza

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Abstract

Employee engagement is a positive behavior that has been proven to influence employee performance. However, the majority of previous studies have proven it to permanent employees in one company. The purpose of this study is to show competency factors, work culture and leadership behavior as causes of employee engagement on contract employees and their effects on performance. By distributing questionnaires to 258 outsourcing employees of the State Electricity Company (PLN) Jambi Area and using SEM AMOS in processing data, it was found that competence, work culture, leadership behavior and employee engagement had a significant positive effect on employee performance. Employee engagement acts as a full mediation in the relationship between competence, work culture and leadership behavior on performance. Work culture has the greatest influence on employee engagement. The managerial implication is to integrate the work culture of PLN and the outsourcing company so that outsourcing employees are more engaged in PLN

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为什么外包员工敬业度高?原因及其后果的证据

员工敬业度是一种积极的行为，已被证明会影响员工的绩效。然而，之前的大多数研究都证明了它对一家公司的长期雇员的影响。本研究的目的是显示胜任力因素、工作文化和领导行为是合同制员工员工敬业度的原因及其对绩效的影响。通过对258名国家电力公司占碑地区外包员工进行问卷调查，运用SEM AMOS对数据进行处理，发现胜任力、工作文化、领导行为和员工敬业度对员工绩效有显著的正向影响。员工敬业度在胜任力、工作文化和领导行为对绩效的关系中起着充分的中介作用。工作文化对员工敬业度的影响最大。管理含义是整合PLN和外包公司的工作文化，使外包员工更投入到PLN中

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Proceedings of ‏The 3rd International Conference on Research in Management and Economics

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