The Impact of Organizational Loyalty on Job Performance: An Applied Study on University Administrative Staff

Abstract

organizational loyalty has an active role that contributes considerably to improving the performance of human resources in institutions, whereby administrative leaders must be instructed to take care of it and know its levels among employees. This study aims to know the level of organizational loyalty of administrative staff at the University of Benghazi, Libya, its relationship to job performance, and the extent of variation in the level of organizational loyalty according to personal variables. The questionnaire was used to collect data from 76 participants, including employees, directors, and heads of administrative departments at the university. The Alpha Cronbach test was used to extract the stability and consistency coefficient of the data, and descriptive statistics is used to identify the answers of the participants. Inferential statistics are used to answer the questions of the study using SPSS. The results showed that the level of organizational loyalty among employees is high despite the low job performance, as most administrators are not satisfied with their performance. It was found that there is a correlation between organizational loyalty and job performance, but this relationship is weak, which reflects the reality of performance at the university. There were no significant differences in the level of organizational loyalty in most of the personal variables except for the age group variable. The results also showed a lack of skills and inequity in salaries and bonuses.