Factors Affecting and Affected Nurse’s Job Satisfaction Before and During Covid-19: A Systematic Literature Review

Abstract

Introduction: : Job satisfaction has main role for the success of achieving the health service outcomes. Furthermore, the pandemic of COVID-19 still happening and has influenced many factors. The basic difference between affective factors before and during COVID-19 is that nurses will be faced with more complex problems physically, mentally, emotionally, and spiritually during the COVID-19 pandemic than before COVID-19. This causes an increase in nurse turnover due to a decrease in job satisfaction. It’s important to find out not only the factors of nurse’s job satisfaction before COVID-19 but also during COVID-19. This study systematically aimed to identify the factors affecting and affected nurse’s job satisfaction before and during COVID-19. Method: The paper research was reviewed regarding their inclusion criteria and quality assessment using the Joanna Briggs Institute's critical appraisal checklists. Four electronic databases were used comprehensively to collect the sources. They are ScienceDirect (2017-2022), Scopus (2017-2022), SAGE (2017-2022), and PubMed (2017-2022). Articles were selected by PRISMA 2020 flow diagram for systematic review. Results: A total 26 studies were selected in this review. Factors affecting nurse’s job satisfaction before and during COVID-19 can be classified as personal factors, organizational factors, and psychological factors. But organizational and psychological factors are more influence in factors affecting job satisfaction during COVID-19 such as fairness of COVID-19, psychosocial risk, emotional intelligence, workload, supervisor quality, and salary. Turnover and burnout mostly frequently reported associated with factors be affected nurse’s job satisfaction before COVID-19. Conclusion: There are three factors that affecting nurse’s job satisfaction before COVID-19 and during COVID-19. They are personal factors, organizational factors, and psychological factors. Job dissatisfaction can cause turnover and burnout on nurse. Therefore, it’s important to increase job satisfaction by controlling these factors.