End-User Satisfaction in ERP System: Application of Logit Modeling

Abstract

The current study mainly aimed at validating the model of End User Computing Satisfaction (EUCS) in Enterprise Resource Planning (ERP) system in food production companies. In the EUCS model a Logit model on the seven items was applied. The tool used for the study was a questionnaire. A total of 126 questionnaires were collected from the ones given to ERP end users from food manufacturing in Malaysia, Taiwan, and China.