Student Feedback on Online Learning by Using Sentiment Analysis: A Literature Review

Abstract

The purpose of this study was to explore the implementation of sentiment analysis techniques on student feedback in an online learning environment. This research used the systematic literature review Methods on A QualitativeQuantitative Continuum. The results of this study present several articles in the last six years period between 2014- 2019. The number of articles obtained was 12 articles relating to student feedback analysis using sentiment analysis.