Investigating Learners’ Satisfaction Utilizing Google Classroom as Online Formative Feedback Tool

Abstract

Online learning becomes one of the educational strategies for any level of education included in higher education. Utilizing technology for education can offer educators some options for assessment even teaching and learning in progress. Learners’ satisfaction is used to gain insight into Technology applications to contribute more benefits utilizing learning Management systems. Unfortunately, there are still limited research studies that identify learners’ satisfaction with online learning tools for their learning feedback, especially formative assessment. This present study investigated the learners’ satisfaction utilizing Google Classroom as an online formative feedback tool which also hopefully contributes to further technology development for education life specifically formative feedback. This can also give the developer the opportunity for ICT-based integration for education. The Quantitative research design was used in this study and a total number of 43 respondents were willing to participate by responding to the questionnaires distributed via Google Forms and students’ interviews as quantitative data. The result indicated that the respondents of the study were quite satisfied with google classroom usage for online learning tools, academic-related activities, and formative assessment.