The Digital Culture within Enterprises and Public Administration: Legal Aspects and Repercussions on the Country’s Socioeconomic Fabric

Abstract

In line with the international framework, Italy is going through a process of transfor- mation and innovation affecting the services provided to citizens and enterprises; this process aims at administrative simplification through the use of digital technologies. Digitization is affecting the Public Administration significantly. The unprecedented and large-scale impact of new technologies is resulting in a more effective system and, above all, in a closer distance between Public Administration and users (both citizens and enter - prises). The final aim is to facilitate the access to services and the relaunch of the economy. Italy is at a disadvantage in comparison with other countries.