Technology Use and Innovation Strategies in Event Tourism

Abstract

Event tourism has undergone a serious change in the world with developing technology and innovations. In this respect, this chapter examines the direct, marketing, and management effects of technology on event tourism with a literature review. Studies in this field in the literature show that technologies such as artificial intelligence, big data, robots, decision support systems, internet of things, 5G cause behavioral changes in tourists; thus, event organizers use these technologies effectively to keep up with this change. In this context, academic studies in the field, new technologies, and methods used, innovation strategies are explained in detail in the book section, and a framework has been developed and presented to examine smart event tourism in detail. The results of the research are thought to contribute to the literature and offer managerial solutions.