Modern paradigms for evaluation and measurement of public administration performance

Abstract

Performance measurement is a concept whose definition cannot be made precisely because it goes beyond the scope of a particular scientific field. In the public sector, performance is extremely difficult to identify, as no clear and concrete criteria are set to accurately reflect the purpose of the work of public institutions. The concern for measuring performance in public institutions has arisen as a result of the increasing difficulty of solving the increasingly complex problems that citizens face. The relevance of measuring performance in PA is provided by the way in which this process influences the entire activity of an organization, in all internal managerial directions.