Design Thing'ing: methodology for understanding and discovering Use cases in IoT scenarios

Abstract

In this paper we suggest a design research method for discovering and eliciting details of use cases in the Internet of Things Era. The method adds value at the Research and synthesis stage of a UCD or Design Thinking Process where the objective is not to simply understand the requirements and constraints of the problem -- but to really discover the emotions, motivations and context that are all part of the design challenge, and identify the most important nuances that gives an advantage when designing solutions. The research methodology discussed here helps in understanding the problem specifically for Internet of Things scenarios and uncovers layered insights related to context, motivations and related use cases. Not in terms of solutions, but in identifying the best opportunities to address, where this process helps.