A Change Management Model for Information Systems Implementation

Abstract

The use of information systems (IS) in education to support the learning process and administration has been widely carried out. The implementation of IS requires many interrelated processes. Failure in implementing IS can lead to negative impacts for higher education, both material, time and other resources. Change is one of the impacts of IS implementation that must be considered. The success of implementing IS depends on how far the change can be managed successfully. Therefore, guidelines are needed to manage changes in IS implementation. A change management model for IS implementation is proposed in this paper. There are 8 domains and 20 aspects of the model that are arranged based on three existing management models. Important factors from previous research related to the change management of IS implementation have been mapped in aspects of the model.